When you register, we collect your name, email address, password (hashed — never stored in plaintext), and your workspace name. If you invite team members, we store their email addresses.
Protolap is a metadata-only platform. We store the operational data your application sends at ingest time, including:
anthropic, claude-sonnet-4-6)We never store prompt text, completion text, images, embeddings, or any other AI payload content.
We collect standard server logs, including IP addresses, browser type, referring URLs, and pages visited on protolap.com. This data is used solely for security monitoring and service improvement.
We use the information we collect to:
We do not sell your data, and we do not use your AI log metadata to train machine learning models.
We share data only in the following limited circumstances:
We do not share, sell, rent, or trade your personal data with third parties for marketing purposes.
We retain your account data for as long as your account is active or as needed to provide services. AI log events are retained according to your workspace plan. You may request deletion of your workspace and all associated data at any time by contacting privacy@protolap.com.
After account deletion, we may retain anonymised, aggregated data that cannot be linked back to you for internal analytics and service improvement.
We implement industry-standard security measures to protect your data:
No method of transmission or storage is 100% secure. If you discover a security vulnerability, please contact us at security@protolap.com.
We use a single session cookie to keep you logged in to the Protolap dashboard. This cookie is strictly necessary for the service to function and does not track you across other websites.
We do not use advertising cookies, third-party analytics trackers, or fingerprinting technologies on our platform.
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, email privacy@protolap.com. We will respond within 30 days.
Protolap is a B2B platform intended for use by organisations and their adult employees. We do not knowingly collect personal data from anyone under the age of 16. If you believe a minor has provided us with personal data, please contact us and we will delete it promptly.
Protolap infrastructure runs on Cloudflare, which operates globally. By using our service, you acknowledge that your data may be processed and stored in data centres outside your country of residence. Where required, we rely on appropriate transfer mechanisms (such as Standard Contractual Clauses) to ensure your data is protected.
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page and, for material changes, notify workspace owners by email. Continued use of the service after changes take effect constitutes acceptance of the updated policy.
If you have questions, concerns, or requests relating to this Privacy Policy, please contact us:
Also see our Terms of Service.